Topx App Terms & Conditions — Complete Guide to Using the Platform

1. Introduction & Eligibility

Topx app (topxapp.vu) is an international online betting and gaming platform. These Terms and Conditions ("Terms") form a legally binding agreement between Topx app and its users ("User"). By registering on this platform or using any of its services, you are deemed to have read, understood, and agreed to all of these Terms.

Topx app serves users from Bangladesh and various other countries. However, users in countries where online betting is legally prohibited are not permitted to use this platform. It is each user's own responsibility to comply with the laws applicable in their country.

2. Account Registration & Personal Information

Opening an account on Topx app is completely free. However, providing accurate and truthful information at registration is mandatory. Providing false or incorrect information may result in your account being suspended or closed at any time.

• Each individual is allowed only One account You may open. Opening multiple accounts is strictly prohibited.
• Your account login credentials (username and password) must be kept strictly confidential.
• Accounts may not be transferred or sold to another person.
• If you notice any suspicious activity on your account, contact the support team immediately.
• The mobile number or email address provided at registration must be verified.

As part of the KYC verification process, Topx app may request a copy of your national ID or passport at any time. Failure to provide this information may result in withdrawal restrictions or suspension of certain services.

3. Age Restrictions & Eligibility

Topx app is strictly for individuals aged 18 and above. Access by minors is strictly prohibited.

• Topx app may request a government-issued ID for age verification at any time.
• Parents and guardians should ensure that minors are not able to access this platform.
• Registration is not permitted from countries where online betting is prohibited by law.

4. Deposits, Withdrawals & Payments

Deposits and withdrawals on Topx app can be made via mobile banking, bank transfer, and e-wallets. All financial transactions are secured with SSL encryption.

• Minimum deposit amounts vary by room or game — log in for details.
• Withdrawal requests are typically processed within 1–24 hours; VIP members receive even faster processing.
• Withdrawals must be made using the same method used for the deposit.
• For suspicious transactions, Topx app may carry out additional verification procedures.
• If you experience any issues with a transaction, please contact our support team.
• Withdrawals to third-party accounts or on behalf of another person are strictly prohibited.

5. Bonuses, Promotions & Welcome Offers

Topx app regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the respective offer page.

• Bonuses are available to eligible users only — attempting to claim bonuses through multiple accounts is strictly prohibited.
• Most bonuses come with a Wagering Requirement — you must place a specified amount in bets before the bonus can be withdrawn.
• Any bonus not used before its expiry date will be automatically forfeited.
• Topx app reserves the right to modify or cancel any bonus offer at any time.
• If Bonus Abuse is detected, your account may be suspended.

6. Betting & Gaming Rules

Topx app offers a wide range of gaming options including Sports Betting, Live Casino, bingo, and more. Each game is governed by its own rules.

• Bets cannot be changed or cancelled once confirmed.
• For live betting, if your internet connection drops, your bet will stand provided it has already been recorded on the server.
• If a game is interrupted due to a technical issue, Topx app will investigate and determine the outcome accordingly.
• In Sports Betting, if a match is abandoned or special circumstances arise, bets will be settled in accordance with the applicable rules.
• If odds change, the bet will be settled at the odds displayed at the time of confirmation.

Topx app's games are powered by certified Random Number Generators (RNG), ensuring complete fairness and verifiability. Any dispute regarding a bet outcome must be raised with the support team within 72 hours.

7. Prohibited Activities

The following activities are strictly prohibited on Topx app and may result in permanent account closure and forfeiture of your balance:

8. Responsible Gaming

Topx app believes gaming is entertainment, not addiction. That is why we place the highest priority on responsible gaming.

• Each user can set their own daily, weekly, and monthly deposit limits.
• A self-exclusion option is available — you can lock your account for a specified period.
• If you notice signs of addiction, please reach out to our support team.
• If someone in your family is affected, please use the tools available on our Responsible Gaming page.

For more information, visit our Responsible Gaming View page.

9. Privacy & Data Protection

Topx app is committed to protecting the personal data of its users. We comply with international data protection standards.

• User personal data is never sold to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• All data is secured with 256-bit SSL encryption.

For more information, visit our Privacy Policy Read.

10. Account Suspension & Closure

Topx app reserves the right to suspend or permanently close any account for the following reasons:

• If any provision of these Terms is violated
• If fraud or illegal activity is suspected
• If KYC verification is not completed
• At the user's own request

Users may also close their account at any time upon request. Any available balance can be withdrawn, but bonus balances will be forfeited.

11. Limitation of Liability

Topx app is not liable for the following:

• Loss caused by internet disconnection or technical issues
• Losses resulting from the user's own error or negligence
• Delays caused by third-party services or banking issues
• Force majeure events (natural disasters, war, government directives)

Topx app always takes user complaints seriously and endeavors to reach a fair and reasonable resolution.

12. Changes & Updates to Terms

Topx app reserves the right to update these Terms and Conditions at any time. For significant changes, notice will be sent to your registered email address or posted on the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.